From creating an opportunity to building useful systems.

Our starting point was a local bin-cleaning service that became fully operational. It provided a setting for learning responsibility, customer service, standards and problem-solving through actual work.

Revenue was modest. The principal personal objective was achieved, and the service later closed. That completed chapter remains part of our story; the closure of the service was not the closure of KAB Group Ltd.

Barry built the digital platform to support the operation alongside his full-time role. Running the business also meant setting prices, managing customers and recurring payments, planning service capacity and keeping track of costs and administration.

• Online availability and onboarding
• Recurring payment setup
• Service zones and schedules
• Customer and administrative visibility
• Operational communications
• Repeatable service cycles

The platform was built for that real operation. It is now a historical part of the company, not a current service or software product offered for sale.

Time was a constraint as well as money. We had to consider whether the value of an activity justified the effort needed to deliver it, and what a sustainable operating routine would require.

We carried forward the experience of owning a business as well as building its systems. KAB Group Ltd now owns and develops CHNGE Life and BARR Life as products and brands within the company.

KAB brings together product direction, operational administration, commercial decisions and governance. The lessons from the service inform how we allocate effort, assess costs and decide what work is ready to move forward.

CHNGE Life is live and in active development as a web-based career workspace. Its application-document output has been reviewed and accepted in testing. Opportunity discovery continues to need improvement.

BARR Life is in development for iOS and Android, with the aim of bringing plans, commitments and wellbeing into one mobile experience. Its Intelligence integration is not yet complete.